Terms and Conditions

1. About Helios

Helios (PH) Sustainable Energy Corp. provides solar energy solutions, including consultation, system design, installation coordination, and assistance with solar financing options.

Our Website allows users to:

• Request consultations and solar system proposals
• Submit property and energy usage information
• Apply for solar installation services
• Submit information for financing evaluation
• Access a customer portal or member dashboard
• Track project status and installation progress

2. Eligibility

By using this Website, you confirm that:

• You are at least 18 years of age, and
• You have the legal capacity to enter into binding agreements under applicable law.

If you are using the Website on behalf of another person or organization, you represent that you have the authority to do so.

3. User Accounts

Certain features of the Website may require you to create a member account.

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your login credentials
• Notify Helios immediately if you suspect unauthorized access
• Accept responsibility for activities conducted through your account

Helios reserves the right to suspend or terminate accounts that violate these Terms or pose security risks.

4. Information Submitted Through the Website

When submitting information through the Website, including during consultation requests or financing applications, you agree that:

• The information you provide is true, accurate, and complete
• You have the authority to provide the information
• You consent to Helios using the information to evaluate and provide solar services

Information that may be requested includes, but is not limited to:

• Name and contact information
• Property address and property details
• Utility consumption data
• Identification documents
• Financial information necessary for financing evaluation
• Project-related documentation

All personal information is handled in accordance with our Privacy Policy.

5. Solar Proposals and Estimates

Any solar proposals, system designs, or savings estimates provided through the Website are preliminary estimates.

These estimates may change based on:

• On-site inspection
• Structural or electrical assessment
• Engineering review
• Utility requirements
• Financing approval

Submission of a request or receipt of a proposal does not constitute a binding agreement.

Final terms will be governed by separate installation agreements or financing contracts.

6. Financing Applications

Helios may assist users in submitting applications to third-party financing providers.

Financing approval:

• Is determined solely by the financing partner
• May require additional documents or verification
• Is subject to the financing provider's independent policies and requirements

Helios does not guarantee approval of financing applications.

Customer information will only be shared with financing partners with the user's request and explicit consent.

7. Third-Party Services

The Website may integrate or interact with third-party services, including but not limited to:

• Financing providers
• Payment processors
• Analytics and marketing tools
• Installation contractors
• Cloud infrastructure providers

These services may be governed by their own terms and policies.

Helios is not responsible for the content, security, or practices of third-party services.

8. Acceptable Use

You agree not to:

• Provide false or misleading information
• Attempt to access systems or data without authorization
• Interfere with the Website's functionality or security
• Upload malicious code or harmful software
• Use automated tools to scrape or harvest data from the Website

Helios may suspend or restrict access if misuse or suspicious activity is detected.

9. Intellectual Property

All content on the Website, including but not limited to:

• Text
• Graphics
• Logos
• Designs
• Software
• Platform features

are the property of Helios (PH) Sustainable Energy Corp. or its licensors and are protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission from Helios.

10. Data Security

Helios implements reasonable administrative, technical, and organizational safeguards to protect customer information, including:

• Encryption of sensitive data where applicable
• Secure cloud infrastructure
• Controlled access to customer information

However, no online system can guarantee absolute security, and users acknowledge the inherent risks associated with internet-based services.

11. Disclaimer of Warranties

The Website and Services are provided on an "as-is" and "as-available" basis.

Helios does not guarantee that:

• The Website will always be available without interruption
• Information on the Website will always be complete or error-free
• The Website will be free from technical vulnerabilities

All information provided on the Website is for informational purposes and may change without notice.

12. Limitation of Liability

To the fullest extent permitted by law, Helios shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the Website
• Inability to access the Website
• Reliance on information provided on the Website

Helios' total liability related to the Website shall not exceed any amount paid by the user directly to Helios through the Website for services.

13. Suspension or Termination of Access

Helios reserves the right to suspend or terminate access to the Website if:

• A user violates these Terms
• Fraudulent or suspicious activity is detected
• Continued access may pose security risks

14. Changes to These Terms

Helios may update these Terms periodically.

Updates will be posted on this page and will become effective upon publication. Continued use of the Website constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes arising from these Terms shall be subject to the jurisdiction of the appropriate courts in the Philippines.

16. Contact Information

For inquiries regarding these Terms, you may contact: